Contact us
Send the chest measurement in centimetres and the weight, and we will tell you which size on which listing fits — including when the honest answer is that none of them do.
The address above is our registered business address for correspondence. We are an online retailer and do not receive customers there, so please do not send returns to it without an authorisation — write in first and we will confirm where the parcel should go. We do not publish a phone number for this shop; everything is handled by email so there is a written record of what was agreed.
What to include
- Sizing a harness or collar: the chest measurement at its widest point, in centimetres, and the animal’s weight.
- Choosing a grooming tool: the coat type — single, double, curly or wiry.
- About an order: the order number and the email used at checkout.
- Damage in transit: photographs of the carton as it arrived and of the item, sent within 48 hours of delivery.
Tax
Not registered for GST — a small online retailer whose turnover stays under the applicable registration threshold in India. GST is not charged separately and no GST tax invoice with a registration number is issued. The listed price is the amount payable.
Also useful
FAQ · Shipping Policy · Return and Refund Policy · Cancellation Policy · Payment Policy · Track your order